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Questions about an order, a payment, or selling us your skins? Reach us by e-mail or ask the chat assistant below.

Customer support

support@aivonstore.com

Response time
Within 24 hours (business days)
Working hours
Mon-Fri 08:00-18:00 (UTC+3)

Include the order reference from your purchase history for anything order or billing related.

Business details

UAB Aivon
Company code 307619983
Pelesos g. 17-14, Vilnius LT-02114, Lithuania

Registered in Lithuania.

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The assistant answers instantly, around the clock, based on our policies and terms. Anything it cannot resolve is passed to the support team as an inquiry - you get a reply to the e-mail you submit in the chat within 24 hours on working days.

Before you write

Many questions are answered already: FAQ · Refund Policy · Delivery Policy · Terms & Conditions